Wysa Assure: The first insurance-specific mental wellbeing app

Providing easy mental wellbeing support at the right moment.

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  1. What you're up against
  2. Empowering you
  3. How it works
  4. What to expect
  5. Swiss Re & Wysa
  6. Contact us

What you're up against Tackling mental health challenges

An estimated 300 million people worldwide are affected by depression, making it the leading cause of disability, leading to estimated claims of c. USD 15 billion annually. And the protection gap is huge: according to the World Economic Forum, the overall costs of poor mental health were estimated at c. USD 2.5 trillion in 2024.

Insurers have an important role to play in helping customers build resilience and address emotional challenges before mental health issues take a turn to the worst.

In partnership with Wysa, Swiss Re has developed Wysa Assure, an advanced AI-driven mental health platform designed to offer accessible, confidential support for individuals to help prevent and ultimately reduce the effects of a negative mental health episode by providing early intervention to improve one's overall mental wellbeing. Wysa Assure has a proven track record of helping reduce the impact of claims and improving customer retention.

  • Increased risks

    Insurers face increased long-term risks when high-risk customers lack timely mental health support, leading to higher claims.​

  • Impacted profitability​

    Mental health struggles delay recovery, raise costs and impact client retention, affecting profitability and customer experience.​

  • Choice overload

    Insurers have to navigate more than 20,000 apps globally to find the right solution, managing costs, due diligence and access to experts.
    ​

Empowering you Tackling mental wellbeing in two ways

Prevention

Wysa Assure offers 24/7 proactive mental health support, helping to prevent issues from escalating. By providing early intervention for high-risk customers, the app supports in reducing long-term risks. The AI-powered, anonymous support promotes overall wellbeing, encouraging users to seek help without fear of stigma. This positive, supportive interaction can also lead to improved client retention, as users feel valued and cared for.

Claims

When it comes to claims, Wysa Assure plays a crucial role in accelerating recovery and cutting claims costs by addressing mental health issues early on. The app can boost return-to-work rates, thereby reducing the impact of mental health claims on both individuals and organizations. By prioritizing mental health in rehabilitation, Wysa Assure helps lower disability costs. Additionally, the AI support ensures that mental health does not become a secondary claim condition, providing a holistic approach to mental health management.

 

Our solution in action Introducing the Wysa Assure app

Learn more about this simple, secure and proactive mental wellbeing AI-powered app, tailored specifically for the insurance industry.

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How it works Tracking and monitoring mental health wellbeing

What to expect Wysa Assure’s AI builds trust 3x faster than humans

  • 31%
    Description
    reduction in depression with highly engaged users.
  • 40%
    Description
    reduction in anxiety, an equivalent to 6-8 sessions of therapy in highly engaged users.
  • 33%
    Description
    potential claims costs reduction among eligible cohorts, saving $000's every year.

Swiss Re & Wysa Combining risk data, research and insights with state-of-the-art AI

Wysa is an AI-led, globally trusted leader in mental health and wellbeing, with over 11 million users and clinically effective support. The platform's success and reliability make it a valuable resource for individuals seeking mental health assistance. Amongst the over 20,000 apps for Mental Health globally, Wysa has the highest evidence of any digital mental health solution. Swiss Re conducted a thorough research among more than 200 providers and have since co-created an app utilised by insurance clients across the globe.

Swiss Re & Wysa Tackling mental wellbeing together

Learn about the beginnings of Wysa and discover how the collaboration between Swiss Re and Wysa is driving meaningful progress in mental health and redefining support within the insurance landscape.

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Contact us Interested in finding out more? Get in touch to learn how we can work together.

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