Delivering together on our claims promise

Life & Health Claims delivers Swiss Re's promise to make the world more resilient

The claims landscape constantly evolves as new and more complex risks emerge, policyholder expectations increase, and technology creates new pathways.  We want to partner with you through this evolution to ensure your claims management activities meet the needs of your business and your customers, now and into the future.

Innovating your customer's journey

Swiss Re is investing in claims digitisation and automation, new technologies and leading industry practices to make it easy to interact with us and support you in smart, future-ready processes.

We monitor claims risks to identify trends and solutions and help you ensure a solid portfolio today and products that are fit for the risks and consumer needs of tomorrow. 

Through our external partners, we also create new ways you can improve your results and serve your customers with niche offerings like bespoke rehabilitation services and support to help people back to work after cancer.

Smarter together

Our services goes well beyond a payment.  In fact, the heart of our business is responding to your needs and exchanging knowledge, expertise and data.  With a range of claims conferences, webinars, publications and research on emerging trends, we create lots of opportunity for discussion and sharing tangible insights that help you manage your inforce portfolio and seek out new opportunities.

Active and connected claims teams

Rely on our experienced claims professionals who leverage Swiss Re's global connections with local market understanding. These teams always stand ready to talk through issues and respond quickly with fair claims management support. 

To learn more about our claims services and how we can support you, reach out to your Swiss Re contact.

​What drives a positive claim experience and how does it impact new business?