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Marco Spagnuolo Head Inforce Solutions EMEA Life & Health Business Management

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Marco joined Swiss Re in 2010 and currently heads the L&H In-force Solutions team responsible to support our clients in maximizing the value of their In-force book. That encompasses improving customer persistency through Retention Management, Cx and Engagement as well as optimizing claims operational effectiveness and productivity.

He firstly started his career in 2004 with the Allianz Group in Italy in the underwriting office and then he joined Aon as a Junior Account Executive.

Educational background

  • Business Administration at the University of Bologna
  • Master in Insurance and Risk Management achieved at MIB School of Management