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Showing 55 search results in customer experience
  1. Digital trust - an insurance perspective

    Published date:

    Published by: Swiss Re Institute Content Type: Publication

    Digital trust is an enigmatic quality, an intangible asset not easily valued on an insurer's balance sheet. But to lose it can be ...

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  2. Changing customer requirements force insurers to embrace digital solutions

    Published date:

    Published by: Swiss Re Group Content Type: Video

    Swiss Re is transforming insurance affordability, awareness and access using digital channels so underinsured individuals and ...

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  3. Insurance Management Simulation

    Published date:

    Published by: Swiss Re Institute Content Type: Conference

    You are part of an executive management team of a small to medium P & C insurer active within a competitive marketplace.

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  4. Embedded insurance to close the health protection gap

    Published date:

    Published by: Swiss Re Group Content Type: Video

    In our two-part podcast series Yannick Even discusses with two proven experts how to realise the huge potential of embedded ...

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  5. Swiss Re Tech Exchange with Microsoft

    Published date:

    Published by: Swiss Re Group Content Type: Video

    Check out this recap session of our Swiss Re Tech Exchange with Microsoft to find out how we collaborate to innovate across the ...

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  6. Pravina Ladva & Sabine VanderLinden: Candid insights

    Published date:

    Published by: Swiss Re Group Content Type: Video

    Pravina Ladva, Swiss Re, and Sabine VanderLinden, Alchemy Crew, explore the disruption digitalisation brings into re/insurance ...

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  7. Are humans ready to engage with bots?

    Published date:

    Published by: Swiss Re Institute Content Type: Article

    As expectations on digital user-experience rise, insurers are turning towards AI-enabled technology for customer interaction.

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