Mobility ecosystems and the opportunity for insurers

The insurance industry must change in step with transportation trends, which can translate into tremendous opportunity for the sector.

Mobility expansion across land, sea and air has resulted in large-scale and widespread growth, but the trajectory is changing. While insuring the transportation risks of people and goods has been at the heart of our industry for centuries, mobility ecosystems rapidly evolve.

The insurance industry must change in step with transportation trends, which can translate into tremendous opportunity for the sector.

The changing world of mobility

Urbanization is rapidly reshaping traditional ways of mobility. Currently, more than 70% of people in Europe, North and Latin America live in urbanized areas. Projections show that China alone expects to have 905 million city dwellers by 2030.

The trend applies across the globe. As such, mobility ecosystems are tackling the logistical and societal challenges by offering technology-driven alternatives. Ridesharing services like Uber and Lyft remain the most prominent examples, with a host of other players stepping up to offer ecosystem-connected, value-adding services.

In our urbanized future, technology is essential to providing safe and sustainable transportation for millions of people sharing the same limited space, and for the sake of supply chain resilience. What is happening impacts traditional providers and changes the nature of risk in many ways.

Mobility ecosystems today… and tomorrow

Where do we find ourselves today? While many mobility ecosystems flourish with their key offerings, there is, at this stage, still a great deal of friction when it comes to the desired integration of additional services like banking, health care services, and retail offerings. This particularly concerns insurance integration. As a sector, we are known to be one of the slowest technology adopters. But the world of mobility ecosystems is the place where we can step up and catch up.

Mobility ecosystem providers are constantly on the move. While this is an obvious pun, it’s on point: They are on the move, non-stop, both in the way they operate, and how they augment their services.

Why stop at offering a car service when you can also offer add-ons such as trains, scooters, bikes? Urban Air Mobility will join the offerings in a few years and with it will come drone services. Whatever additional value can be provided to customers, these systems are building and adding new services rapidly. Growing connectivity, greater complexity and more competition around different mobility models will come with new risks. This is a clear opportunity for the insurance industry to become a powerful, protective plug-in of such ecosystems.

See the full article on


Maybe also of interest to you