Driving Disruptive Business Model Transformation

Event Quickinfo
Date 14 - 24 Mar 2022
Virtual Training Course Online

Driving Disruptive Business Model Transformation

Imagine a future in which all cars are autonomous, connected, electric and shared. Alternative modes of transportation have replaced car ownership, vast amounts of telematics data open new opportunities for flexible insurance products and customers interact much more closely with their insurance company. While this scenario may seem beyond the horizon, it is all but certain that over the next decade a growing number of trends will disrupt all insurance lines. As insurance shifts from "detect and repair" to "predict and prevent", is your company ready to meet the needs of these future customers? What is the best way to design, operationalise and stress test your business model for a future that is still unknown? This is exactly what we invite you to experience in this simulation-based interactive workshop.

As part of the management team of an established and reputable motor insurance company, now it is your time to be in the driver’s seat. Your team has been asked by the board to analyse key trends and disruptions that will shape the future of motor insurance in the next few years and to come up with a business model transformation strategy to successfully reposition your company.

Your three key benefits

  • Highly interactive course simulating the drafting and execution of a realistic business model transformation strategy that balances multiple dynamics like risk management, economy of scale, digitalisation and regulatory requirements.
  • Access to and exchange with leading experts sharing their knowledge about disruptive trends in the insurance industry, business model transformation and cutting-edge solutions.
  • Hands-on application of business process and data analytics methodologies and tools enabling a probabilistic approach to decision making.

Target group

This workshop is tailored for participants from re/insurance companies with management experience that are involved in business development, process optimisation, product development, innovation or transformation projects or are about to take on a role in one of these areas.


Basic understanding of business transformation processes and frameworks. Good command of English. As this is a fully virtual training, good internet access is required. This is a hands-on workshop – active participation is expected. In addition to the workshop sessions, about two hours per week will be required for teamwork (preparation of presentations and other deliverables).


Onboarding sessions (choose one)
Monday, 7 March 2022, 08.30 – 09.30 CET or
Tuesday, 8 March 2022, 08.30 – 09.30 CET

Training sessions
Monday, 14 March 2022, 08.30 – 12.30 CET
Wednesday, 16 March 2022, 08.30 – 12.30 CET
Thursday, 17 March 2022, 08.30 – 12.30 CET
Monday, 21 March 2022, 08.30 – 12.30 CET
Wednesday, 23 March 2022, 08.30 – 12.30 CET
Thursday, 24 March 2022, 08.30 – 12.30 CET

EMEA/Asia friendly time zone


The event may be photographed, videotaped, filmed and /or digitally recorded. You consent to Swiss Re's use, free of charge, of any memorialization of the event in which you may appear for any Swiss Re publication or promotional purpose.


Detailed Agenda

This interactive case-study workshop is an experience-based retrieval learning exercise. In a total of six sessions, in teams of 3 to 5 participants you go through an accelerated business model transformation process in a dynamic and volatile marketplace. Each session and the whole workshop structure follow the analyse – apply – reflect cycle.

  • Analyse: Industry experts and facilitators provide insights that relate to the case study and are relevant for the information gathering and analytical phase.
  • Apply: In your teams you apply what you have learned to develop your own business model transformation strategy.
  • Reflect: We debrief and reflect on what has been learned and how these insights are useful for you in your own unique business context.

Tech check and programme overview

Please choose one of the two sessions:
Monday, 7 March 2022
Tuesday, 8 March 2022

In these onboarding sessions we do a quick tech check with all participants, introduce our facilitator team, present the programme overview and answer any questions you may have.

Monday, 14 March 2022: Session 1: Trends, Disruptions and the "Perfect Storm"

After a check-in introducing all participants and going over expectations, an industry expert presents an overview of trends and disruptions in the insurance industry. In a roundtable conversation, we then discuss what a perfect storm of disruptions means and how a probabilistic approach to decision-making can address these challenges.

In the second part of the session, you are put in teams of 3 to 5 participants and receive the first part of the case study together with a radar chart. In breakout sessions each team analyses the data received, maps the trends and disruptions on the radar chart, and prepares a presentation for session 2.

Wednesday, 16 March 2022: Session 2: Business Model Analytics

After revisiting what has been addressed in session 1, teams take turns in presenting their analysis of the trends and disruptions in the marketplace and we discuss the results. An industry expert then introduces the topic of business model and business process analytics. Facilitators complement the introduction by presenting tools and methods to analyse a business model.

In teams you now receive the second part of the case study where you apply a selected reading grid to understand your unique business model in the context of the marketplace. You identify the strengths and weaknesses of your business model and prepare a short presentation on your findings.

Thursday, 17 March 2022: Session 3: Strategic Road-mapping

In teams you present your business model analytics as well as your choice of tools and we discuss the results. After an input presentation by an industry expert on taking a probabilistic approach to decision-making, you map out a strategic roadmap for your company.

Based on your conclusions from session 1 on which trends and disruptions you consider the most likely to occur as well as the conclusions of your business model analytics from session 2 you now map out a high-level strategy on the change and transformation journey your company must take and you prepare a short presentation of your strategy.

Monday, 21 March 2022: Session 4: Business Model Transformation

After a quick review of modules 1-3, in teams you present your strategic roadmap. An industry expert together with the facilitators introduces the topic of business model transformation tools and processes.

You receive a decision sheet and operationalise the strategy through a business model transformation process. You have both strategic and operational decisions to make for your company. Your strategy must consider risk, data and economic viability in alignment with your unique business model and market dynamics. You also select KPIs to track in alignment with your strategy and you prepare a high-level overview of your decisions.

Wednesday, 23 March 2022: Session 5: Closing the Strategy Execution Gap

In teams you present your business model transformation projects to the “board” and discuss the pros and cons of your selected strategies. An industry expert and facilitators drive and challenge the conversation.

After an introduction of managing change and transformation, you go back into your teams and review your decisions. You can make changes to your decisions if you want to, and you prepare a presentation highlighting the main insights of the journey and make a projection on the success of your strategy (strategy stress-testing).

Thursday, 24 March 2022: Session 6: The Road to the Future

In teams you present your findings and insights as well as your projections for the simulation result. You also reflect on your decision-making process as teams through the different steps of the exercise. Facilitators then show and debrief the results of the case study.

Together with an industry expert, we discuss how skills like adaptability, resilience, decision-making quality, perception change, and agility are key to succeed in a business model transformation process. We close the workshop with a roundtable reflection on key takeaways including potential application in the context of each unique personal, business, and strategic environment.

Contact If you are interested in this virtual training course, please contact