Meet the team - Life & Health
Head of Life & Health
T. +61 2 8295 9667
I’m proud to be leading a diverse team here in Australia and New Zealand. With diversity comes variety of experiences, both local and international, which can provide a wealth of knowledge in supporting the needs of our clients. With more than 30 years of life insurance and related market experience in Australia, Asia and the UK, I look to bring insights that make a difference for our clients. I believe in trusting relationships as a platform to help you grow and succeed, through providing relevant and innovative reinsurance solutions.
T. +61 2 8295 9794
Over the past 11 years at Swiss Re, I have built up experience in pricing, reserving and risk management across our Life and Health business. I've been fortunate to gain different perspectives and insights from working in a number of Swiss Re's markets globally, including the UK, Japan and Australia as well as back at home in New Zealand, where my career as an actuary began.
Life & health insurance, which is crucial to us and to our communities, can also be so complex. I look forward to working together with our clients in Australia and New Zealand, to build and deliver solutions which make a difference for our customers.
T. +61 2 8295 9582
I am passionate about collaborating with our clients and delivering on corporate objectives by developing strong business relationships based on trust and the mutual goal of success. Working in the life insurance industry for more than 15 years has given me a unique insight into various segments of the market including retail advice, group risk and direct products. Moving between product management and distribution roles, on both the insurer and reinsurer side, has allowed me to engage stakeholders across the entire value chain.
Client Management Consultant
T. +61 2 8295 9886
Prior to joining the team at Swiss Re I had over 6 years' experience working in independent financial advice across - group, retail and investments. This has allowed me to gain a deep understanding of the customer perspective as well as an appreciation of the important role that life insurance plays in the lives of individuals, families and society as a whole. My educational background spans across multiple disciplines such as financial planning, management, sociology and design, which I hope to be able to draw upon in helping clients achieve their strategic objectives.
Head of Solutions
T. +61 2 8295 9591
I joined Swiss Re in 2018 having worked at MLC and TAL for the previous 15 years in pricing, valuation/reserving/capital management and general management roles in product and operations. On the client side of reinsurance, I was responsible for a number of large reinsurance treaty negotiations and restructures. I have also been part of M&A teams on both the buy and sell sides of life insurance transactions. I am a qualified actuary and started my career as a pensions consultant in the UK.
Carly Van Den Akker
Head of Life & Health Claims ANZ
T. +61 2 8295 9588
With more than 15 years' experience in the insurance industry, I have had the opportunity to work across a variety of injury/illness and claims management roles in both Australia and the United Kingdom. I joined Swiss Re in 2011 to oversee the delivery of services for the Life & Health claims team. I am passionate about the future of our industry from a sustainability and customer centricity lens – currently a member of the ALUCA Board and the Australian Signatory Steering Group for the Health Benefits of Good Work.
As the Head of our Solutions team, our focus is to work collaboratively with our clients to design innovative solutions to attract, engage, retain and support healthier customers today and tomorrow.