Additional local information
How is your data collected?
We may collect personal data from you over Swiss Re Sites in the following ways:
• You provide personal information to us, in particular your contact data like name and e-mail address, by using the various functionalities of Swiss Re Sites (e.g. commenting functionality, subscription functionality, ordering functionality, login functionality) or by sending information to a Swiss Re e-mail address given on a Swiss Re Site.
• You provide additional personal information to us which we may request from you from time to time following on from contact you have made with us through a Swiss Re Site. Such information may be necessary or unnecessary (optional) for the provision of services on a Swiss Re Site as indicated in any particular case. In no event, however, are you requested to provide confidential or sensitive personal data about you or other persons. Please avoid sending us such types of data.
• If you access Swiss Re Sites or use services available via Swiss Re Sites, your connection data will be collected by our servers and/or through cookies that may be placed in your computer (see below). Our servers will store your IP address in log files by which your computer can be identified as well as certain other connection data (e.g. time and amount of transferred data, product and release information from your Internet browser).
How is your data used?
The user data collected over a Swiss Re Site will be processed for the following purposes:
• We will use your connection data for statistical purposes and to manage and improve the usability of the Swiss Re Sites by means of particular software (e.g. Google analytics) or cookies (see above).
• We will use your contact data to: (i) answer any queries you have about Swiss Re Sites and to notify you of any changes to Swiss Re Sites; (ii) provide you with information you have requested (subscription functionality, forgotten password); and (iii) inform you about Swiss Re and other events.
• We will include comments that you provide through commenting functionality on Swiss Re Sites or otherwise in anonymous reports, statistics, surveys and pools which we make available on Swiss Re Sites. However, these types of information will not enable readers to identify individuals or individual businesses. Your comments are made available on Swiss Re Sites in anonymous form, unless you have expressly agreed otherwise using dialogue and sharing functionality.
Data disclosure to third parties
We will not disclose your personal data to third parties, except for the following: (1) disclosure of data if legally required or ordered by an authority or a court; (2) disclosure of data to external service providers who process Swiss Re data on its behalf or otherwise; (3) disclosure of data to third parties in corporate reorganisations, disposals or acquisitions; (4) disclosure of data to third parties if necessary to protect the interests of Swiss Re or other users.
We will not sell, rent, distribute or otherwise make your contact or other data commercially available to any third party, except with your prior permission.
Data storage and transfer outside your country
Your data is processed according to applicable data protection and privacy laws. Any data you send over the Internet to the Swiss Re Site swissre.com is processed and stored by the service provider Limelight Networks, Inc., USA. Any data provided on any Swiss Re microsite is processed and stored by the service provider EverWare AG, Switzerland. Some data will also be stored on servers of Swiss Re.
Accordingly, your personal data will be transferred to and processed in locations outside the country in which you are viewing the Swiss Re Site (the “User Country”). Any data or material sent or uploaded by you will be accessible in countries outside the User Country. If your User Country is within the European Economic Area (“EEA”) or is Switzerland or another country providing an adequate level of data protection, please note that your personal data will also be accessible and processed in countries with a lower level of data protection. In these situations Swiss Re will ensure (by entering into a written agreement or otherwise) that an adequate level of data protection is maintained by the recipients of your data in accordance with applicable data protection law.
Storage of e-mails
All incoming and outgoing e-mail messages are automatically stored in the Swiss Re Electronic Message Repository. The e-mails are protected by legal, technical and organisational measures and are processed according to applicable data protection and privacy laws. They may only be accessed in justified cases in accordance with applicable laws and regulations (e.g. court order, suspicion of criminal conduct, breach of regulatory obligations, material breach of employment contract). Access is only granted to employees in defined functions (e.g. litigation, legal, compliance, risk). The process steps as well as the search criteria used are pre-defined. All e-mails are disposed of after a pre-determined period of time and according to legal requirements. If you do not wish the retention of private e-mails by Swiss Re, we strongly advise you not to send private, non-business related e-mails to Swiss Re e-mail accounts.
Data security and confidentiality
Swiss Re applies and ensures that service providers apply technical and organisational security measures that are appropriate to protect personal data against accidental, unauthorised or unlawful destruction, loss, alteration, disclosure or access and against all other unlawful forms of processing.
The accessing and entering of information on Swiss Re Sites by users takes place over the Internet which is an open and unprotected network. This data transfer takes place in non-encrypted form. When disclosing any personal information via an open network, you should be mindful that it is potentially accessible to others and consequently can be collected and used by others without your consent. In particular, even when individual data packets are encrypted, the names of the sender and recipient are not. A third party may therefore be able to trace a transaction. Even if both the sender and recipient are located in the same country, data may also be transmitted via such networks to other countries regularly and without controls, including to countries that do not afford the same level of data protection as the User Country. Your data may be lost during transmission or may be accessed by unauthorised parties. Swiss Re does not accept any liability for direct or indirect losses as regards the security of your data during its transfer via the Internet. Please use other means of communication if you think this is necessary or prudent for security reasons.
For how long is your personal data retained?
Swiss Re retains the personal data collected over Swiss Re Sites only for as long as required or permitted by law and regulations.
Protection of children
Swiss Re does not wish to collect personal data over Swiss Re Sites from individuals under the age of 18 without the consent of the individual's parent or legal guardian. Individuals under the age of 18 must obtain the consent of their parent or legal guardian before providing any personal data to Swiss Re on a Swiss Re Site.
Links to External Websites
Right to access your personal data
You are entitled to ask us anytime for information about what type of personal data about you has been collected online and stored with Swiss Re or with third parties processing online data on Swiss Re's behalf. You may also ask us to have your data rectified or deleted as required by applicable data protection law. For more information please contact us using details in the contact box above.
Swiss Re Ltd, Mythenquai 50/60, 8022 Zurich, Switzerland is responsible as data controller for the processing of your personal data on Swiss Re Sites under Swiss data protection law to the extent applicable.
Latest update: 12 March 2013