Rehabilitation Watch 2025 Australia
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Rehabilitation Watch 2025 is Swiss Re's market survey covering the benefits, costs, and trends of rehabilitation services across the Australian life industry. The last survey was undertaken six years ago.
Headline insights
- $26.89 returned for every $1 invested in external rehabilitation services.
- 42% of rehabilitation programs are delivered digitally, improving access for regional and remote customers.
- Customers wait a median 46 weeks before referral to rehabilitation, despite 79% RTW rates when support occurs within the first 6 weeks.
- Health gains are broad and measurable, including a 44% increase in day to day functioning and a 28% reduction in psychological distress.
- Mental health referrals occur latest of all conditions (60 weeks median), yet mental health specific programs deliver the highest ROI at $33.61 per $1 spent.
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