Yolanda Gügler-Jocham Claims Expert Property & Casualty Business Management

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Yolanda Gügler-Jocham is a Claims Expert at Swiss Re for P&C EMEA. She has worked for the company since 1991 and has experience in handling claims of various lines of business. In her various functions in claims she has had responsibility for developing best practice for claims handling, defining claims resolution strategy and to implement lessons learned in clauses & wordings. She holds a degree in law from the University of Zurich and speaks three languages.