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Showing 6 search results in customer experience
  1. Simplification isn't simple. But it's also not impossible.

    Published date:

    Published by: Swiss Re Group Content Type: Blog

    A look at ways to simplify the insurance journey beyond automation A colleague once said to me, life insurance is the only ...

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  2. Closing Asia's mortality protection gap

    Published date:

    Published by: Swiss Re Institute Content Type: Publication

    The COVID-19 crisis is underscoring the vital role of insurance in strengthening household resilience to a shock such as the loss ...

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  3. Improving the customer journey

    Published date:

    Published by: Swiss Re Institute Content Type: Article

    One solution is being utilised by Swiss Re with selected primary partners in China to put the whole journey in the hands of an ...

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  4. Changing customer requirements force insurers to embrace digital solutions

    Published date:

    Published by: Swiss Re Group Content Type: Video

    Changing customer requirements force insurers to embrace digital solutions Digital technology will change key components of the ...

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