Swiss Re Corporate Solutions Healthcare Risk Management Update

Episode 3: Risk Management Considerations with Clinician Use of Social Media & Texting

As technology becomes a larger part of our daily lives, more and more clinicians are using social media and texting in their clinical practices. Maintaining a professional online presence has many benefits, but it's important to keep patient-provider interactions professional. Learn which pitfalls to avoid.

Our webinar provides insight into the benefits and risks of social media and texting. We discuss claims from social media abuse and risk mitigation strategies. We also explore the legal implications of:

  • "Friending" and interacting with patients on social media
  • Texting and emailing with patients
  • Responding to electronic requests for clinical advice
  • Posting and policing online content

Mike Midgley, RN, JD, MPH, CPHRM, FASHRM, Vice President, Healthcare Risk Engineering is joined by Scott Bates, JD, Vice President, Healthcare Claims Expert.

Listen here.


Listen to other episodes:

Episode 1: Emergency Medical Treatment & Labor Act (EMTALA) 2015 Update

Episode 2: Risk Management Considerations with Prescription Drug Abuse

Episode 4: Drones in Healthcare and ERM Risk Assessments for Emerging Technology

Episode 5: Retail healthcare - Further fragmenting the system or improving access, quality, experience and costs?

Episode 6: Getting to Zero Patient Harm: The Case for High Reliability Tools

Episode 7: Personal electronic devices in healthcare

Episode 8: Malware Event at MedStar Health: Risk Management Considerations


Learn more about our healthcare risk engineering services, our healthcare solutions and healthcare liability.


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