Podcast: Supporting the self-employed at claim time

Lucy Hartley (Claims Service Manager, Swiss Re ANZ) and Melanie Jocumsen (Business Consultant, Better Business Outcomes) explore some of the unique challenges that self-employed customers experience when unable to work and on a disability claim. Whether they are sole traders or business owners, the podcast examines how claims assessors can best support customers to maintain their business and achieve a sustainable return to work.