A: Swiss Re: means Swiss Re Life & Health Australia Ltd

B: ALUCA: means Australasian Life Underwriting and Claims Association Inc.

C: Major prize: means a travel package valued up to AU$5,000 (inclusive of GST). It includes registration for two people to the Melbourne International Forum on Disability Management 2014 (17 – 19 November 2014 at the Grand Hyatt Hotel Melbourne); return economy airfares for two persons valued up to $800; three nights' accommodation valued up to $900 per person at the Grand Hyatt hotel (to be confirmed by the organisers); and $500 spending money (total between the two persons).
The package does not include: transfers to and from the airport, any insurances, taxes, additional spending money, charges, levies, incidentals, tours and activities or meals not included in conference registration (except where specified).

D: Judging Panel: means the Judging Panel constituted to judge the 2014 Excellence and Innovation in Rehabilitation Award.

E: Term: means the entire period from the formal announcement of the Award, to the final judging decision in March 2014.

F: Award: means the Swiss Re and ALUCA Excellence and Innovation in Rehabilitation Award.


1. Award entry is open to all permanent employees of an Australia or New Zealand registered direct life insurer. Entrants must work in a capacity connected with claims and must be current financial members of ALUCA.

2. Entrants from registered life insurers may enter more than one Award submission.

3. As a condition of entry, an entrant accepts these terms and conditions and any rules, policies or procedures that may be adopted by Swiss Re/ALUCA from time to time. Swiss Re/ALUCA may change, amend or vary these terms and conditions and may extend the period of, or cancel, the Award without notice.

4. The official Award application form can be found on the Swiss Re Life & Health Community Page (http://www.swissre.com/reinsurance/insurers/life_health/Excellence_and_innovation_in_rehabilitation_award.
html) and on the ALUCA website (www.aluca.com). Only entries accompanied by an official application form will be accepted. Entrants are permitted to submit more than one entry however each submission must be accompanied by an official application form.

5. Entrants to the Award must submit a written paper (not exceeding 2,500 words in length) detailing a rehabilitation initiative undertaken in the 2013 calendar year. Papers exceeding 2,500 words may not be considered (including any appendices and or attachments).

6. Entrants must declare that they meet the above conditions and that their employer is aware of, and has no objection to the paper being entered.

7. Prior to judging, all entries will have personal information removed so that entrants' papers will be considered anonymously by the Judging Panel. The winner will be announced in March 2014.

8. The Judging Panel will determine the winner. Where there is no clear majority in favour of any one entrant, the person elected by the Judging Panel as its Chairperson must exercise a casting vote which will determine the winner. The Judging Panel will utilise the judging criteria that it has agreed to apply to all entries as follows (mark out of a possible 100):

  • Executive summary of the outcome or benefit of the initiative/innovation (10 marks)
  • Outline of the initiative/innovation, how it was implemented and research foundation (30 marks)
  • Discussion of tangible, outcome-focused results and conclusions supported by sound evidence (20 marks)
  • Presentation of information in a clear and concise way, using real or hypothetical examples (20 marks)
  • Commercial acumen (10 marks)
  • Overall presentation (10 marks)

9. Notification will be given to the winner as soon as practicable after the conclusion of the judging. Notice may be given by ordinary post, electronic mail, courier or personally.

10. The winning entrant's paper may be published in the Swiss Re Client Newsletter, the ALUCA website and newsletter (Risk-e-Business) and other potential media sources. By signing the application form the entrant accepts these conditions and gives permission for publishing of the submission, their name/s and or photos. Under the conditions of entry the copyright in all entries will vest in Swiss Re/ALUCA. Publication by the employer is permitted after first publication by Swiss Re/ALUCA has occurred.

11. Entrants are responsible to ensure that their contact details with Swiss Re are up to date.

12. The prize is not transferrable or exchangeable and cannot be taken in cash.

13. If for any reason the winner is unable to utilise their prize once booked (including flights, accommodation, spending money and conference registration) and the date cannot be changed without penalty (of any kind, including financial charges) the winner will not receive an alternative prize. 

14. All entries are expected to be original work of the entrant, based on their own research or project. Reference to supplementary or supporting material must be clearly acknowledged in the paper. Swiss Re/ALUCA reserves the right to make whatever enquiries considered necessary to ensure the work attributed to an entrant is that person's own work. All claims for the Award prize are subject to Swiss Re's/ALUCA's verification procedures at their absolute discretion.

15. Swiss Re's/ALUCA's decision in relation to all aspects of the Award, including but not limited to any dispute as to the identity of an entrant, eligibility to participate in the Award and determination of an entrant's eligibility to receive the prize, is final and binding and no correspondence will be entered into.

16. Liability for any tax on any benefits provided to entrants pursuant to the Award is the sole responsibility of the entrant. It is recommended that entrants contact their own accountant or taxation advisor in this regard.

17. Swiss Re/ALUCA accepts no liability for late, lost or misdirected entries.

18. To the extent permitted by law, Swiss Re/ALUCA is not liable for and shall be kept harmless from any loss or damage to property or person including but not limited to direct or consequential loss and including loss from personal injury as a result of any person participating in the Award or making use of the prize.

19. Swiss Re/ALUCA collects entrant's personal information in order to conduct the Award. If the information requested is not provided, the entrant may not be permitted to participate in the Award. By entering the Award, unless otherwise advised, each participant agrees that Swiss Re/ALUCA may use this information in any media for future promotional, marketing and publicity purposes without any further reference, payment or other compensation to the entrant, including sending the entrant electronic messages. A request to access, update or correct any promotion should be directed to Swiss Re.


Carly Van Den Akker
Claims Medical Specialist

Direct line: 02 8295 9588

Chris Healey
Head of Claims Life & Health ANZ

Direct line: 02 8295 9517