Swiss Re Corporate Solutions Healthcare Risk Management Update

Episode 9: Wrong-Site, Wrong-Patient, Wrong-Procedure

Serious safety events in the department of surgery are among the most severe errors that continue to endure in the healthcare industry. Wrong-site, wrong-patient and wrong-procedure errors continue to be the most prevalent sentinel event reported to the Joint Commission.

In the latest Healthcare Risk Management Update, Mike Midgley hosts Coleen Smith, RN, MBA, CPHQ, CPPS, Director, High Reliability Initiatives for the Joint Commission Center for Transforming Healthcare. They discuss:

•    An overview of wrong-site, wrong-patient, wrong-procedure errors in the department of surgery
•    The Joint Commission's tools related to patient safety and quality improvement such as the Safe Surgery Targeted Solutions Tool and Oro 2.0 High Reliability Assessment and Resource Library
•    The benefits of implementing these tools, including a case study that highlights the results, challenges and improvements made in serious safety events

The webinar has been approved by ASHRM for 1.0 contact hour of Continuing Education (CE) Credit towards the requirements of the ASHRM designations of FASHRM (Fellow) and DFASHRM (Distinguished Fellow), and CPHRM renewal. CEs are awarded after the successful completion of an online evaluation form (link provided after the webinar). Attendees must provide their name and email address for CE certificates.

Check back soon for the recording.

Listen to other episodes:

Episode 1: Emergency Medical Treatment & Labor Act (EMTALA) 2015 Update

Episode 2: Risk Management Considerations with Prescription Drug Abuse

Episode 3: Risk Management Considerations with Clinician Use of Social Media & Texting

Episode 4: Drones in Healthcare and ERM Risk Assessments for Emerging Technology

Episode 5: Retail healthcare - Further fragmenting the system or improving access, quality, experience and costs?

Episode 6: Getting to Zero Patient Harm: The Case for High Reliability Tools

Episode 7: Personal electronic devices in healthcare

Episode 8: Malware Event at MedStar Health: Risk Management Considerations

Learn more about our healthcare risk engineering services, our healthcare solutions and healthcare liability.

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