Swiss Re Corporate Solutions Healthcare Risk Management Update

Episode 6: Getting to zero patient harm: The case for high reliability tools

High reliability in healthcare means consistent quality care for every patient, every time. Yet preventable, adverse patient safety events and quality problems continue to occur in hospitals and healthcare systems nationwide. The Joint Commission Center for Transforming Healthcare aims to transform healthcare into a high reliability industry by developing proven, effective, data-driven solutions to healthcare’s most complex problems. Recently released solutions include the Preventing Falls Targeted Solutions Tool® (TST®) and Oro™ 2.0 High Reliability Organizational Assessment and Resource Library.

In the latest Healthcare Risk Management Update, Mike Midgley hosts Erin DuPree, M.D., FACOG, Chief Medical Officer and Vice President, Joint Commission Center for Transforming Healthcare, and Beth Neidlinger, MSN, RN, CENP, Coordinator of Workforce Development & Professional Outcomes at Trinity Mother Frances Hospital. They discuss:

  • The Center's work, improvement methodologies and analytical capabilities
  • High reliability in healthcare
  • Trinity Mother Frances Hospital’s success reducing patient falls with the Preventing Falls Targeted Solutions Tool® (TST®)

The webinar has been approved by ASHRM for 1.0 contact hour of Continuing Education (CE) Credit towards the requirements of the ASHRM designations of FASHRM (Fellow) and DFASHRM (Distinguished Fellow), and CPHRM renewal. CEs are awarded after the successful completion of an online evaluation form (link provided after the webinar). Attendees must provide their name and email address for CE certificates.

Listen here.

Visit The Joint Commission Center of Transforming Healthcare's website to learn more about high reliability in healthcare and Preventing Falls Targeted Solutions Tool® (TST®).

Listen to other episodes:

Episode 1: Emergency Medical Treatment & Labor Act (EMTALA) 2015 Update

Episode 2: Risk Management Considerations with Prescription Drug Abuse

Episode 3: Risk Management Considerations with Clinician Use of Social Media & Texting

Episode 4: Drones in Healthcare and ERM Risk Assessments for Emerging Technology

Episode 5: Retail healthcare - Further fragmenting the system or improving access, quality, experience and costs?

Episode 7: Personal electronic devices in healthcare

Episode 8: Malware Event at MedStar Health: Risk Management Considerations


Learn more about our healthcare risk engineering services, our healthcare solutions and healthcare liability.


Insurance products underwritten by Westport Insurance Corporation, First Specialty Insurance Corporation, North American Capacity Insurance Company, North American Specialty Insurance Company, North American Elite Insurance Company, Washington International Insurance Company, or Swiss Re International S.E. Nonadmitted insurance products are available only through licensed surplus lines brokers and may not be available in all states.

Swiss Re Corporate Solutions appoints...

Munich/Zurich, 16 January 2017 - Swiss Re Corporate Solutions has appointed Mr. Bijan Daftari as Country Manager for Germany. In this role, Mr. Daftari will be responsible for managing the strategy, development...

Read the whole story

Corporate Solutions appoints F....

Zurich, 4 January 2017 - Swiss Re Corporate Solutions has appointed Falk Schmaler as Head of Middle East and North Africa (MENA). In his new role, Mr. Schmaler will be based in Dubai and responsible for...

Read the whole story