ARMS - Advanced risk management seminar

Line of Business: Life & Health
Level: Advanced
Date:07 - 09 Nov 2016
Duration: 2.5 days
Location: United Kingdom

Target Group

ARMS has become the event to attend for those senior level clients with an active role in risk management, operational processes and product development and in particular those who want to help keep their companies at the cutting edge of innovation.  

Content / Agenda

We are currently facing a world of rapid technological change, political turbulence and regulatory pressures, trial by newspapers (or social media), and a huge risk of new disrupters in various shapes and sizes.  The core theme of ARMS this year will be on sustainable solutions which can address these many challenges. These will be approached from a customer behaviour perspective, a product design perspective, a view of the new technologies impacting, or soon to be impacting, our industry, as well as some outside-in views of what companies get right, and wrong, in the eyes of the public.


We cannot predict the future but we can equip ourselves to adapt to the changes ahead with resilient solutions.

IMPORTANT: Please note that attendance at ARMS is upon invitation only. If you have not received a personal invitation but wish to attend this year's event, please fill out the linked Template and we will get back to you as soon as possible. Alternatively, please contact Noelia Catarecha on or Sarah Blumer on

ARMS 2016: Sustainable solutions in a changing world
Monday 7th November 2016

The changing world

08.30– 09.00

Registration, Coffee

09.00 – 9.15

Welcome and introduction
Frank O’Neill
CEO UK and Ireland, Swiss Re

09.15 – 10.00

Demographic developments and the implications for investment returns
Kurt Karl
Chief Economist, Head ER&C, Swiss Re

10.00 – 10.30

Current challenges to the insurance models
Julien Descombes
Head L&H Hub EMEA, Swiss Re

10.30 – 11.00

Coffee break

11.00 – 11.45

Time is Brain: CVA as a global risk
Ienje Gatz
Head UW Germany ACEE Nordics & Baltics, Swiss Re


11.45 – 12.30

Ageing: A challenging opportunity
Domenico Savarese
Head of Ageing, Swiss Re

12.30 – 14.00


14.00 – 14.45

Is deteriorating health an inevitable consequence of ageing?

14.45 – 15.30

Care solutions for an ageing society
Chris Cain/ Sean White
Grace Consulting / Innovation Manager UK, and Ageing , Swiss Re

15.30 – 16.00

Coffee break

16.00 – 17.00

PANEL SESSION: The impact of our ageing world in insurance
Chair – Melissa Leitner (Senior Products Actuary L&H EMEA, Swiss Re)
Chris Cain (Grace Consulting)
Julien Descombes (Head L&H Hub EMEA, Swiss Re)
Domenico Savarese (Head of Ageing, Swiss Re)


Tuesday 8th November 2016

Trust, Regulation and Reputation

08.45 – 09.30

Obesity and the global debate on sugar and dietary guidelines
John Schoonbee
Chief Medical Officer EMEA , Swiss Re

09.30 – 09.45

An introduction into regulation and fairness
John Turner
Head L&H Underwriting Europe & ME, Swiss Re

9.45 – 10.20 The costs of inadequate and out-of-date policy design
Andrew Parkinson / Arn Theuwissen
Head of Claims EMEA, Swiss Re / Head L&H Claims & BM Client Solutions, Swiss Re

10.20 – 10.45

Coffee break

10.45 – 11.15

Reputation in a "post-truth" world
Stefanie Weitz
Head Media Relations & Financial Reporting, Swiss Re

11.15 – 12.15

Improving the industry’s reputation
Moderator - Stefanie Weitz
Oliver Ralph (Insurance correspondent Financial Times)
Malcolm Tarling (Chief Media Relations Officer ABI)
John Turner (Head L&H Underwriting Europe & ME, Swiss Re)
Andrew Parkinson (Head of Claims EMEA, Swiss Re)

12.15 – 13.45


The customer

13.45 – 14.30

Empowering consumers in insurance: Does it work?
Deepak Jobanputra
Deputy CEO, Vitality Life

14.30 – 15.15

How can cancer protection make a society more resilient?
Melissa Leitner (Senior Products Actuary, Swiss Re)
John Schoonbee (Chief Medical Officer EMEA, Swiss Re)
Kelly Du Preez (Claims Medical Specialist, Swiss Re)

15.15 -  15.45

Coffee break

15.45 – 17.15




  15.45 – 16.30
New cancer markers and their impact on detection rates, life expectancy and consumer behaviour
Debbie Smith
Medical Officer, Swiss Re
16.30 – 17.15
The heart of the athlete; what are the limits?
Urs Widmer
Life Guide Medical Officer, Swiss Re



  15.45 – 16.30
Using our knowledge of human behaviour to enhance post-issue profitability
Alison McLean
Head of Behavioural Research, Swiss Re
16.30 – 17.15
Pharmaceutical revolution and the in-force profitability
Séverine Rion Logean
Head L&H Research & Development Europe, Swiss Re

18.00 – 22.30

Social event and dinner at the Kensington Roof Gardens


Wednesday 9th November 2016

Technology at the forefront

08.30 – 9.00

Breakfast with the new LG
Rebecca Barwick
Life Guide Underwriting Consultant, Swiss Re

09.00 – 09.40

Elizabeth Wesson
Digital Strategy, Swiss Re

09.00 – 09.40

Technology, data and the changing role of the Underwriter
Russell Higginbotham
Head L&H Products Reinsurance, Swiss Re

09.55 – 10.10
Q & A session

10.00 – 10.25

Coffee break

10.25 – 11.10

Health Technology: Complementary or integral to insurance
Alan Martin
Head L&H Products Strategy & Innovation EMEA, Swiss Re

11.10 – 11.30 Q&A session
Rebecca Barwick
Elizabeth Wesson
Alan Martin

11.30 – 11.50

Julien Descombes
Head L&H Hub EMEA, Swiss Re

11.50 – 13.30

Lunch and end of programme